Welcome to The Ear Center of Greensboro, P.A.

Eric M. Kraus, M.D., M.S., F.A.C.S.

 

 


 

 

Notice to Patients:

The Ear Center was permanently closed on April 30, 2020. Dr. Kraus will be available at Wake Forest Baptist Health for patient care questions, medication refills, hearing aid/implant related issues, and medical records beginning September 10, 2020.

 

Navigate this page:

From Dr. Kraus - Thank you Greensboro!
Closure
Location & Contact Information
Surgery Schedule
Prescription Renewals
Medical Records
Hearing Aid Patients
Cochlear Implant Patients
BAHA/Ponto Patients
Envoy Esteem Patients
COVID-19 Pandemic Information

 

From Dr. Kraus - Thank you Greensboro!

I would like to thank all of the people of Greensboro and the entire Piedmont Triad for giving me the opportunity to serve as one of your ENT surgeons for the past 37 years. It has been my honor and privilege to be a part of the greater Greensboro medical community.

Closure:

After 37 years of private practice in Otolaryngology-Head & Neck Surgery and Otology/Neurotology in Greensboro, Dr. Kraus has closed The Ear Center of Greensboro, P.A., effective April 30, 2020. However, he is not retiring.

As of August 10, 2020, Dr. Kraus became a member of the faculty at the Wake Forest University Health Sciences and has a faculty appointment with Wake Forest School of Medicine, in the Department of Otolaryngology and Head & Neck Surgery.  He will start evaluating and treating patients on September 10, 2020 in the Clemmons, NC facility.

Location & Contact Information:

Dr. Kraus' new office address is:

Eric M. Kraus, M.D., M.S., F.A.C.S.
Wake Forest Baptist Health
Department of Otolaryngology-Head & Neck Surgery
2341 Lewisville Clemmons Rd.
Clemmons, NC  27012

Driving Directions from Greensboro & Location of Dr Kraus' office:

Directions: The WFBH Clemmons facility is located 6-8 minutes west of downtown Winston-Salem, just off new I-40 W, Lewisville-Clemmons Exit #184. Driving time from Greensboro on I-40 W is 30-35 minutes.

Dr. Kraus' Office Location: After exiting from I-40 on the Lewisville-Clemmons Exit #184, turn right at the traffic light. You will see the Wake Forest Baptist Health buildings two blocks on the right directly across from Peace Haven Village and south of S. Peace Haven Road. Turn right at the entrance to the Wake Forest Baptist Health buildings. Building #2341 will be on your right. Turn right into the parking lot. There is ample, easy-in/easy-out, free parking close to the building. You do not have to negotiate complex hospital parking or complexes.

ENT Department Location: There are two large WFBH buildings. When facing the buildings, Dr. Kraus' office is located in the building to the left, Building #2341. You will see the numbers on the front of the bulding. Take the elevator to the third floor, ENT Department and turn left. A receptionist will greet you and will help you sign-in. All visitors to the building are asked to wear masks to help protect everyone during the COVID-19 pandemic.

 
map_clemmons_large

Traveling west on new I-40, take the "Lewisville-Clemmons Exit #184". Turn right at the traffic light. Travel two blocks. You will see the Wake Forest Baptist Health buildings on your right directly across the street from Peace Haven Village and south of S. Peace Haven Road. Turn right into the drive. Building #2341 will be on your right. Turn right, and park in front of the building. The Ear, Nose & Throat Department is located on the 3rd. Floor of Building #2341. Turn left walking out of the elevator to the registration desk.

 
 
Clemmons Ambulatory Surgery Center for Outpatient Surgical Procedures:

Clemmons Ambulatory Surgery Center: If you are having an operation at the Clemmons ASC, the center is located on the grounds of the WFBH Clemmons facility above, just a short walk from Dr. Kraus' office. There is ample, free parking at the Clemmons ASC.

Surgery Schedule:

Dr. Kraus' surgery schedule will begin at Wake Forest Baptist Health after September 10, 2020.

Long-term postoperative follow-up care will be available with Dr. Kraus at his Clemmons/Wake Forest Baptist Health location beginning September 10, 2020.

Prescription Renewals:  

Notification concerning medication renewals were made available beginning in February 2020.

Now that The Ear Center has officially closed, medications will not be able to be renewed until after September 10, 2020.

If you need a renewal of your medications, please contact your family physician.

**Please do not contact Wake Forest Baptist Health as they will not be able to renew your medications.

 

Medical Records:

Notifications concerning medical records were made available in February 2020. Now that The Ear Center has officially closed, we are unable to provide you with a copy of your medical records until mid-September 2020.

If you plan on continuing your care with Dr. Kraus after September 10, 2020 in at the Clemmons office, Dr. Kraus will have your medical records.

Hearing Aid Patients:

The Ear Center is officially closed, and its audiology services are not available. If you need assistance, we recommend that you contact:

  • Cornerstone ENT/Wake Forest Baptist Health in Greensboro: (336) 379-9445
  • Hearing Solutions: (336) 854-5429 (currently unavailable due to renovations)
  • University of North Carolina-Greensboro, Speech & Hearing Center: (336) 334-5939
  • Aim Hearing & Audiology Services: 336-294-9617 (offering drive-up service during the pandemic)

Please be aware that the groups listed above may have limited audiology services available due to the pandemic.

Beginning September 10, 2020, you will be able to have all of your hearing aid care performed at Dr. Kraus' office in Clemmons.

Cochlear Implant Patients:

Due to closure of The Ear Center, cochlear implant services are currenlty not available.

However, you may receive cochlear implant care with Dr. Kraus, and cochlear implant services for Cochlear Americas and MedEL cochlear implants at Wake Forest Baptist Health through the Department of Audiology. Advanced Bionics cochlear implants are not being supported at Wake Forest Baptist Health at this time.

  • To schedule appointments, please call: 336-716-4161.
  • The direct number for Wake Forest Health Sciences Otolaryngology and Hearing & Speech: 336-716-3103 (Option 1).

Beginning on September 10, 2020, Dr. Kraus will be evaluating and treating patients at his office in Clemmons, NC.

Wake Forest Baptist Health
Department of Otolaryngology-Head & Neck Surgery
2341 Lewisville Clemmons Rd.
Clemmons, NC  27012. 

For Cochlear Americas & MedEL Devices

For patients with Cochlear Americas or MedEL devices, your cochlear implant care and programming may be continued with Dr. Kraus at his Clemmons/Wake Forest location, if you desire, as above.   The phone number for the Wake Forest Otolaryngology and Hearing & Speech Clinic is 336-716-3103 (Option 1) and scheduling is available at this time.

For Advanced Bionics Devices

For patients with Advanced Bionics devices, you may contact Aim Audiology in Greensboro at 336-295-1064. Wake Forest Baptist Health Department of Audiology is currently not supporting Advanced Bionic cochlear implants.

Contacting Individual CI Manufacturers

Additional information concerning your cochlear implant may be obtained by contacting your manufacturer:

  1. Advanced Bionics  : 1-866-319-3142 or email at: hear@AdvancedBionics.com
  2. Cochlear Americas : 1-800-523-5798 or on the web at: www.cochlear.com/us/en/connect/contact-us
  3. MedEL                 : 1-888-633-3524 or on the web at: www.medel.com/en-us/contact-med-el

 

BAHA/Ponto Patients

Because The Ear Center permanently closed on April 30, 2020, audiology services are no longer available. If you need assistance with your BAHA or Ponto implant, we recommend that you follow the instructions below:

For BAHA Devices

For patients with BAHA devices, your BAHA care and programming may be continued at Wake Forest Baptist Health with Dr. Kraus. The phone number for the Wake Forest Otolaryngology and Hearing & Speech Clinic is 336-716-3103 (Option 1) and scheduling is available at this time.

Dr. Kraus will be at his Clemmons/Wake Forest location beginning September 10, 2020. Dr. Kraus' new office address at Wake Forest Baptist Health is:

Wake Forest Baptist Health
Department of Otolaryngology-Head & Neck Surgery,
2341 Lewisville Clemmons Rd., Clemmons, NC  27012.

For Ponto Devices

For patients with Ponto devices, Dr. Kraus will not be able to continue your care or programming at his Clemmons/Wake Forest office as Wake Forest Baptist Health, Department of Audiology does not program or provide services for Ponto hearing implants. However, you may contact:

  • The University of North Carolina-Chapel Hill at Meadowmont in Chapel Hill at: 984-974-4479.
  • Duke University Hospital at: 919-684-6269.

Contacting Individual Manufacturers

BAHA devices - contact Cochlear Americas at:

Ponto devices - contact Oticon at:

 

Envoy Esteem Patients:

The Ear Center closed permanently on April 30, 2020. Audiology services for Envoy Esteem hearing system are no longer available.

If you develop any issue with your Esteem device, including battery depletion, please contact Envoy Medical Corporation for assistance:

 

COVID-19 Pandemic

Symptoms of COVID-19

If you are experiencing symptoms of COVID-19 which are:

  • fever (may be low grade)
  • sore throat (may be mild or severe)
  • non-productive cough
  • shortness of breath
  • chest pressure
  • nausea and/or vomiting
  • loss of sense of smell and/or taste (may occur prior to any other symptoms)
  • acute conjunctivitis involving one or both eyes (pink eye)
  • feeling weak, lethargic, or extremely tired
  • slurred speech, facial weakness or paralysis, weakness of an arm or leg (stroke symptoms)
  • seizures
  • calf pain (blood clots in an extremity eg. deep venous thrombosis)

Please stay home. If your breathing deteriorates (which may occur rapidly even though you thought you were improving), please contact your primary care physician immediately or call "9-1-1".

Keeping You and Your Family Safe

We agree with Cone Health's recommendations that "there are many ways to help keep you and your families safe while protecting the most vulnerable."

  • Stay at home with only your family, unless you are directly protecting, supplying or caring for our community.
  • Go out only for essential work, grocery shopping, or medical care.
  • Do not gather in groups – this means no play dates, no sleepovers, no gatherings, no meetings with > 10 people.
  • If you must go out for essentials, please stay 6 feet away from anyone else (social distancing)
  • Wear a cloth mask or face covering to protect others and to self-humidify and warm the air that you are breathing in.
  • Wash your hands often and avoid touching your face as much as possible.
  • Take care of yourselves physically and mentally.
  • Healthy eating is critically important, as is exercising at home or outside, “connecting” virtually with friends and family, and getting adequate sleep.
  • Know and recognize the primary symptoms of COVID-19 as summarized above.
  • Call your family doctor if you think that you need to be tested (either testing for COVID-19 (the SARS-CoV-2 virus) or antibody testing if you have had a positive COVID-19 test at least 2 weeks before.
  • Contact your pediatrician immediately if your child develops stomach aches, fever, and/or a rash. These symptoms may be a delayed reaction to the SARS-CoV-2 virus following a past viral exposure and may lead to a syndrome called "Multi-system Inflammatory Syndrome" (MIS-C). MIS-C may cause multi-system organ failure including: shock, cardiac, respiratory, gastrointestinal, and neurologic injury that require hospitalization.

 

Stay safe. Stay well. Be kind.

Initially posted: January 26, 2020.

Last revised: September 21, 2020

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General Information

Dr. Kraus specializes in:

 

Meet Our Physician

Click Patient Info to meet Our Physician, Eric M. Kraus, M.D., M.S., F.A.C.S. an ear surgery doctor



 

 

homepage_phonak_image

Experience Matters...A Lot!

 

 

 

U.S. FDA approves MedEL's USA cochlear implants for
treating single-sided deafness and asymmetric sensorineural
hearing loss in patients 5 yrs and older! Read more...

 

 

 

New rechargeable hearing aid technology from Phonak! phonak_audeo_b_r

Introducing the Phonak Audeo B-R Rechargeable hearing aid...

  • Never change a hearing aid battery again
  • Integrated, rechargeable, lithium-ion battery
  • Charge on-the-go with an easy-to-use compact charging station
  • New Auto-Sense OS
  • 24 hours of hearing with one simple charge
  • Up to 80 minutes of wireless streaming time

 

 

 

 

NC Law HB84 signed into law by Governor Roy Cooper to make traffic stops safer for Deaf & Hard of Hearing drivers. Click here to learn more.

 

 

 

Watch Dr. Kraus' TEDxGreenboro TED talk on the Sleeping Baby Hearing Test App

Dr. Kraus presented a TED talk entitled "Hearing, Smart phones & Empowerment" and the development of the Sleeping Baby Hearing Test App for smart phones/mobile devices at the 2014 TEDxGreensboro Event on May 8, 2014!

Click here to watch the video!

 

 

 

 

 

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