Welcome to The Ear Center of Greensboro, P.A.

Eric M. Kraus, M.D., M.S., F.A.C.S.

Audiologists:
Teryl N. Delagrange, Au.D., CCC-A
Sarah Allen, Ph.D., Au.D.


 

 

Notice to Patients:

The Ear Center is now permanently closed as of April 30, 2020

Navigate this page:

Thank you Greensboro!
Closure
Location & Contact Information
ENT Appointments at Wake Forest Baptist Health
Dr. Kraus' Schedule
Alternative Care
Surgery Schedule
Prescription Renewals
Medical Records
Hearing Aid Patients
Cochlear Implant Patients
BAHA/Ponto Patients
Envoy Esteem Patients
COVID-19 Pandemic Information

 

Thank you Greensboro!

I would like to thank all of the people of Greensboro and the entire Piedmont Triad for giving me the opportunity to serve as one of your ENT surgeons for the past 37 years. It has been my honor and privilege to be a part of the greater Greensboro medical community.

 

Closure:

After 37 years of private practice in Otolaryngology-Head & Neck Surgery and Otology/Neurotology in Greensboro, Dr. Kraus has closed The Ear Center of Greensboro, P.A., effective April 30, 2020. However, he is not retiring.

Effective August 10, 2020, Dr. Kraus will become a member of the faculty at the Wake Forest University Health Sciences and will begin a faculty appointment with Wake Forest School of Medicine, in the Department of Otolaryngology and Head & Neck Surgery.  His primary focus will be teaching Otolaryngology residents.  He will continue to accept new patients and will continue to provide care for existing patients after August 10, 2020 in his new location in Clemmons, NC/Wake Forest Baptist Health.

 

Location & Contact Information:

Beginning August 10, 2020, Dr. Kraus' new office address will be:

Eric M. Kraus, M.D., M.S., F.A.C.S.
Wake Forest Baptist Health
Department of Otolaryngology-Head & Neck Surgery
2341 Lewisville Clemmons Rd.
Clemmons, NC  27012

 

ENT Appointments at Wake Forest Baptist Health:

Beginning May 1, 2020, you should be able to call to:

  • Schedule appointments: 336-716-4161.
  • Direct number for Wake Forest Health Sciences Otolaryngology and Hearing & Speech: 336-716-3103 (Option 1).

 

Dr. Kraus' Schedule:  

  • Dr. Kraus is no longer performing operative procedures in Greensboro.
  • For the months of May-July, Dr. Kraus will be unavailable to attend to you and to your family professionally.
  • He will resume seeing new and return patients on August 10, 2020 at the Clemmons/Wake Forest Baptist Health location sited above.

 

Alternative Care:

If you choose not to continue your care with Dr. Kraus, we suggest that you arrange to place yourself under the care of an alternate physician. If you are not acquainted with another physician, we suggest that you contact:

  • Your primary care physician.
  • Cornerstone ENT/Wake Forest Baptist Health in Greensboro: 336-379-9445.
  • The Guilford County Medical Society.

 

Surgery Schedule:

Dr. Kraus has stopped all elective and non-elective operations in Greensboro.

Long-term postoperative follow-up care will be available with Dr. Kraus at his Clemmons/Wake Forest Baptist Health location after August 10, 2020.

 

Prescription Renewals:  

Notification concerning medication renewals were made available beginning in February 2020. Now that The Ear Center has officially closed, medications will not be able to be renewed until after August 10, 2020.

If you need a renewal of your medications, please contact your family physician.

 

Medical Records:

Notifications concerning medical records have been available since February 2020. Now that The Ear Center has officially closed, we will not be able to provide you with a copy of your medical records until mid-August 2020.

Providing you with a hard copy of your medical records is not an option at this time.

If you plan on continuing your care with Dr. Kraus after August 10, 2020, Dr. Kraus will have your medical records. You do not need to take any action.

 

Hearing Aid Patients:

The Ear Center is officially closed. Audiology services are not available. If you need assistance, we recommend that you contact:

  • Cornerstone ENT/Wake Forest Baptist Health in Greensboro: (336) 379-9445
  • Hearing Solutions: (336) 854-5429 (currently unavailable due to renovations)
  • University of North Carolina-Greensboro, Speech & Hearing Center: (336) 334-5939
  • Aim Hearing & Audiology Services: 336-294-9617 (offering drive-up service during the pandemic)

Please be aware that the groups listed above may have limited audiology services available due to the pandemic.

 

Cochlear Implant Patients:

Now that The Ear Center has officially closed, cochlear implant services are not available.

You may receive cochlear implant services at Wake Forest Baptist Health, Department of Audiology.

Beginning May 1, 2020, you should be able to call for an appointment:

  • Schedule appointments: 336-716-4161.
  • Direct number for Wake Forest Health Sciences Otolaryngology and Hearing & Speech: 336-716-3103 (Option 1).

After August 10, 2020, Dr. Kraus' office address will be: Wake Forest Baptist Health, Department of Otolaryngology-Head & Neck Surgery, 2341 Lewisville Clemmons Rd., Clemmons, NC  27012. 

For Cochlear Americas & MedEL Devices

For patients with Cochlear Americas or MedEL devices, your cochlear implant care and programming may be continued with Dr. Kraus at his Clemmons/Wake Forest location, if you desire, as above.   The phone number for the Wake Forest Otolaryngology and Hearing & Speech Clinic is 336-716-3103 (Option 1) and scheduling should be available at this time.

For Advanced Bionics Devices

For patients with Advanced Bionics devices, you may contact Aim Audiology in Greensboro at 336-295-1064.

Contacting Individual CI Manufacturers

Additional information concerning your cochlear implant may be obtained by contacting your manufacturer:

  1. Advanced Bionics  : 1-866-319-3142 or email at: hear@AdvancedBionics.com
  2. Cochlear Americas : 1-800-523-5798 or on the web at: www.cochlear.com/us/en/connect/contact-us
  3. MedEL                 : 1-888-633-3524 or on the web at: www.medel.com/en-us/contact-med-el

 

BAHA/Ponto Patients

The Ear Center is officially closed. Audiology services are not available. If you need assistance with your BAHA or Ponto implant, we recommend that you follow the instructions below:

For BAHA Devices

For patients with BAHA devices, your BAHA programming may be continued at Wake Forest Baptist Health. The phone number for the Wake Forest Otolaryngology and Hearing & Speech Clinic is 336-716-3103 (Option 1) and scheduling should be available at this time.

After August 10, 2020, you may follow-up with Dr. Kraus at his Clemmons/Wake Forest location, if you desire. Dr. Kraus' office address will be: Wake Forest Baptist Health, Department of Otolaryngology-Head & Neck Surgery, 2341 Lewisville Clemmons Rd., Clemmons, NC  27012.

For Ponto Devices

For patients with Ponto devices, Dr. Kraus will not be able to continue your care or programming at his Clemmons/Wake Forest office as Wake Forest Baptist Health, Department of Audiology does not program or provide services for Ponto hearing implants. However, you may contact:

  • The University of North Carolina-Chapel Hill at Meadowmont in Chapel Hill at: 984-974-4479.
  • Duke University Hospital at: 919-684-6269.

Contacting Individual Manufacturers

BAHA devices - contact Cochlear Americas at:

Ponto devices - contact Oticon at:

Please contact us prior to April 30th if you have any questions or concerns.

 

Envoy Esteem Patients:

Now that The Ear Center has officially closed, audiology services for Envoy Esteem hearing system are no longer available.

If you develop any issue with your Esteem device, including battery depletion, please contact Envoy Medical Corporation for assistance:

 

COVID-19 Pandemic

Symptoms of COVID-19

If you are experiencing symptoms of COVID-19 which are:

  • fever (may be low grade)
  • sore throat (may be mild or severe)
  • non-productive cough
  • shortness of breath
  • chest pressure
  • nausea and/or vomiting
  • loss of sense of smell and/or taste (may occur prior to any other symptoms)
  • acute conjunctivitis involving one or both eyes (pink eye)
  • feeling weak, lethargic, or extremely tired
  • slurred speech, facial weakness or paralysis, weakness of an arm or leg (stroke symptoms)
  • seizures
  • calf pain (blood clots in an extremity eg. deep venous thrombosis)

Please stay home. If your breathing deteriorates (may occur rapidly), please contact your primary care physician.

Keeping You and Your Family Safe

We agree with Cone Health's recommendations that "there are many ways to help keep you and your families safe while protecting the most vulnerable."

  • Stay at home with only your family, unless you are directly protecting, supplying or caring for our community.
  • Go out only for essential work, grocery shopping, or medical care.
  • Do not gather in groups – this means no play dates, no sleepovers, no gatherings, no meetings.
  • If you must go out for essentials, please stay 6 feet away from anyone else.
  • Wear a cloth mask to protect others.
  • Wash your hands often and avoid touching your face as much as possible.
  • Take care of yourselves physically and mentally.
  • Healthy eating is critically important, as is exercising at home or outside, “connecting” virtually with friends and family, and getting adequate sleep.
  • Know and recognize the primary symptoms of COVID-19 as summarized above and below.
  • Call your family doctor if you think that you need to be tested (either testing for COVID-19 (the SARS-CoV-2 virus) or antibody testing if you have had a positive COVID-19 test at least 2 weeks before.

 

Stay safe. Stay well. Be kind.

Initially posted: January 26, 2020.

Last revised: April 30, 2020

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General Information

Dr. Kraus specializes in:

 

Meet Our Physician

Click Patient Info to meet Our Physician, Eric M. Kraus, M.D., M.S., F.A.C.S. an ear surgery doctor


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Audiology & Hearing Aids at The Ear Center

Our next Demo Day is September 16, 2019.
Give us a call to learn more about the latest in hearing aid technology.

 

 

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Experience Matters...A Lot!

Click here to learn more about Hearing Aids at The Ear Center

 

 

 

U.S. FDA approves MedEL's USA cochlear implants for
treating single-sided deafness and asymmetric sensorineural
hearing loss in patients 5 yrs and older! Read more...

 

 

 

New rechargeable hearing aid technology from Phonak! phonak_audeo_b_r

Introducing the Phonak Audeo B-R Rechargeable hearing aid...

  • Never change a hearing aid battery again
  • Integrated, rechargeable, lithium-ion battery
  • Charge on-the-go with an easy-to-use compact charging station
  • New Auto-Sense OS
  • 24 hours of hearing with one simple charge
  • Up to 80 minutes of wireless streaming time

  • Click here to learn more about the Rechargeable Phonak Audeo B-R

 

 

Meet Our Audiologists

Click here to meet Teryl Delagrange, Au.D., and Sarah Allen, Ph.D., Au.D.

 

 

NC Law HB84 signed into law by Governor Roy Cooper to make traffic stops safer for Deaf & Hard of Hearing drivers. Click here to learn more.

 

 

 

Watch Dr. Kraus' TEDxGreenboro TED talk on the Sleeping Baby Hearing Test App

Dr. Kraus presented a TED talk entitled "Hearing, Smart phones & Empowerment" and the development of the Sleeping Baby Hearing Test App for smart phones/mobile devices at the 2014 TEDxGreensboro Event on May 8, 2014!

Click here to watch the video!

 

Location

The Ear Center of Greensboro, P.A. is located directly across from the Moses Cone Memorial Hospital Emergency Room and Cone Day Surgery Center, @ 1126 North Church Street Medical Building, Suite 201. Click here for a map.

 

 

MyRecords Portal

Our patient portal gives you on-line access to your electronic medical records. We call it "MyRecords" and want to make it easy for you to view your health information when you need it.

Click here to visit our MyRecords page and to learn more.

Click here to link to our portal if you have a user-name & password!

 

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